Privacy Policy

Privacy Policy

Last updated: April 2026

Who we are

Padel4Parkinsons is a community padel programme for people living with Parkinson's disease. We operate under the umbrella of Parkinson's UK. Our programme is run by volunteers based in Buckinghamshire, UK.

What information we collect

We may collect the following personal information:

Your name, address, phone number, email address, and date of birth. Emergency contact details. Health information, including your year of Parkinson's diagnosis, details of other health conditions, and information about medication you take. This is classified as special category data under UK GDPR and is collected with your explicit consent through our player registration form. Photo and video consent preferences. Any information you provide when contacting us through the website or by email.

How we collect your information

We collect information directly from you through our player registration form, through the contact form on this website, through our booking platform, and through any emails you send us.

Why we collect your information and our legal basis

We use your personal information for the following purposes:

To register you as a participant and manage your sessions. The legal basis for this is your consent (Article 6(1)(a) UK GDPR) and, for health data, your explicit consent (Article 9(2)(a) UK GDPR).

To contact you about sessions, changes to the programme, and relevant news. The legal basis is our legitimate interest in running the programme (Article 6(1)(f) UK GDPR).

To contact your emergency contact in the event of an incident during a session. The legal basis is protecting your vital interests (Article 6(1)(d) UK GDPR).

To respond to enquiries submitted through the website contact form. The legal basis is our legitimate interest in responding to people who get in touch with us (Article 6(1)(f) UK GDPR).

To capture photos and videos of sessions for use on our website, social media, and in grant applications, where you have given consent. The legal basis is your consent (Article 6(1)(a) UK GDPR).

How we store your information

Player registration data is stored securely in a password-protected file with access restricted to the programme organisers and coaches. Contact form submissions are stored by our website hosting provider and forwarded to us by email. We do not store your data on any public or unsecured platform.

How long we keep your information

We retain your player registration data for one year after you stop attending sessions. This allows us to maintain your details across seasonal breaks in the programme. After one year of inactivity, your data will be deleted. Contact form enquiries are retained for as long as they are needed to deal with your enquiry and then deleted.

Who we share your information with

We do not sell or share your personal information with any third parties for marketing purposes. We may share your information with Parkinson's UK where this is necessary for insurance, safeguarding, or the administration of donations made through their earmarked reference number system. Your data may also be processed by third-party service providers we use to run the programme, including our website hosting provider, booking platform, email communications platform, and form and data storage providers. Each of these processors has its own privacy policy and data processing agreements in place.

Donations and Gift Aid

Donations to Padel4Parkinsons are processed through Parkinson's UK using a dedicated reference number. Parkinson's UK handles Gift Aid claims on qualifying donations. The processing of your donation data is governed by Parkinson's UK's privacy policy, available at parkinsons.org.uk.

Cookies

This website uses cookies to operate. These include essential cookies required for the site to function and analytics cookies that help us understand how visitors use the site. You can manage your cookie preferences using the cookie banner displayed when you first visit the site. If we embed third-party content such as a booking widget, videos, or social media feeds, those services may set their own cookies. Please refer to the relevant provider's cookie policy for details.

Your rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you. Ask us to correct any inaccurate information. Ask us to delete your personal data. Withdraw your consent at any time, including your photo and video consent preference. Object to our processing of your data where we rely on legitimate interest. Request a copy of your data in a portable format.

To exercise any of these rights, please contact danny@padel4parkinsons.co.uk. We will respond within one month.

Your right to complain

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or by calling 0303 123 1113.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.